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Important Update: New Process for Handling Meraki Operational Cases Effective December 13, 2024

Nov 16, 2024

  • Beginning December 13, 2024, all queries related to Meraki Orders, Logistics or Export must be recorded through the Customer Service Hub (CSH). Our Meraki Operations teams* will tackle these cases directly through CSH, guaranteeing a more streamlined and efficient process.\
\ Our Meraki Operational Subject Matter Experts (SMEs) are committed to enhancing your experience by responding directly through CSH, ensuring quicker resolution times. As of the specified date, all inquiries concerning Meraki Supply Chain Operations, Ordering, Fulfillment, Shipping, Logistics should be submitted via the CSH platform. Kindly be informed that CSH will serve as the exclusive platform for requesting support related to daily operations.\ \ Benefits for our customers include:
  • Improved Customer Experience: Timely responses from dedicated Meraki teams will guarantee faster (by 50%) and more precise solutions.
  • Enhanced Communication: The CSH platform offers a centralized and effective method for managing and tracking your cases.
We aim to deliver the utmost support and an integrated user experience throughout the entire Cisco portfolio at an operational level.\ \ If you have any questions or require assistance with the Customer Service Hub, please feel free to contact meraki-dcs-onboarding@cisco.​com.

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Meraki - Introducing Our New Wi-Fi 7 Access Points

Nov 13, 2024

  • You will need your Cisco CCO ID to fully access this content*.
Get customers future-ready with the unparalleled connectivity, security, resilience, and assurance of our new AI-native Wi-Fi 7 access points—the first truly unified hardware product from Cisco Wireless. With the ease of the Cisco Networking subscription, customers can now manage their global network on-premises, in the cloud, or in a hybrid deployment. Available November 13

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