Microsoft Outage - How ThousandEyes Can Help!
At around 7:05 AM UTC on January 25, 2023, Microsoft started experiencing service related issues. See how the outage unfolded in this rolling analysis as more updates will be added as we have them.
- The disruption was triggered by an external BGP change by Microsoft that impacted connected service providers, leading to destabilization of global routes to its prefixes, which led to significant packet loss and diminished reachability of its services and those of its customers.
- The bulk of the incident lasted approximately 90 minutes, although residual connectivity issues were observed into the following day.
- During the incident, ThousandEyes saw changes in traffic distribution via DNS that may have indicated steps to steer traffic away from impacted areas within Microsoft’s network.
